Elevating Internal Standards and Processes
Building culture
Implementing research backed, industry leading systems and strategies to build a culture of community care and benefit
Elevating standards is not just about meeting expectations; it's about surpassing them, fostering positive relationships, and creating a legacy of successful, community-supported projects. It serves as a foundational pillar for building trust, ensuring community support, and maintaining social licence.
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The projects you deliver are designed to provide benefits to the community, however the road to benefit realisation in your industry can be a long one. Managing quality relationships with your projects community requires nuance and care over time. Ensuring your organisations communication and engagement standards, as well as supporting processes is critical for ensuring long-term project success and a lasting positive impact for your project.
In an era where soft deliverables, such as effective communication and engagement, are increasingly prioritised, by proponents and project approvers, setting high community standards becomes a strategic advantage helping you:
Become aware of potential project risks and issues, enabling proactive management and approaches
Improve overall project outcomes, supporting innovation and long-term benefits for end users
Prevent project delays causing costly project overspend
Be seen as an industry leader, provider of choice, and pilar of the community
Building your internal capability
The Elevate Engagement team can provide ongoing support and training to build internal capacity for effective communication, engagement, and relationship management.
Our approach
Managing community within a project isn’t just the role of a “comms person”. Effective management requires all team members working shoulder to shoulder, with joint responsibility, to achieve best for project and community outcomes.
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At Elevate Engagement we empower organisations, building robust frameworks and consistently applying community focused approaches aligned with your values and goals. We’ll work with you to embed a community focused culture, supporting your team to understand how their role, approach and decisions impact the community.
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Our focus on supporting organisational change management, increasing community management literacy, and evaluating effectiveness reflects a dedication to continuous improvement and adaptation, mitigating risks and enhancing the reputation of our clients.
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With team members experienced in working for government and private organisations, Elevate Engagement understands industry priorities, internal structures, and how to create mutually beneficial outcomes. Our commitment to industry-leading standards directly correlates with improved project outcomes, community satisfaction, and overall success for our clients, leaving a lasting positive impact.
Our services
Building frameworks
Supporting consistency of community focused approaches and practices within your business, which are aligned with your values and goals.
Organisational change management
Design and implement strategies to increase understanding and buy-in, supporting behaviour change and growth.
Increasing community management literacy
Leverage internal communication channels to educate team members including delivery of presentations, facilitation of workshops one-on-one coaching.
Evaluating effectiveness
Undertake regular evaluation to understand the effectiveness of strategies, and where the organisation is at on their journey.
Building your internal capability
The Elevate Engagement team can provide ongoing support and training to build internal capacity for effective communication, engagement, and relationship management.