About
Strategic exellence
Developing strategic roadmaps to communication and engagement success.
At Elevate Engagement we drive strategic excellence in the delivery of communication and engagement for planning, capital works, and infrastructure projects.
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We understand the complexity of project environments, and the role that community and stakeholder management plays in risk mitigation, maintaining social licence, and creation of positive project reputation.
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Our experience and understanding will help your organisation to:
We are at the forefront of our industry, keeping abreast of tools, trends and lessons, and approaches. We'll work with your team, leveraging their insights and experience to develop and implement nuanced and effective strategies tailored to your team and project.
Collaboration
At Elevate Engagement we are your local, reliable, delivery partner. We collaborate with our clients, drawing on the knowledge of subject matter experts, and advocating for evidence-based decision-making to establish a "no surprises" pathway from early concept design through to project completion.
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Effective community engagement is a shared responsibility, requiring joint efforts from all project stakeholders. We encourage project teams to be curious, ask questions, and above all, acknowledge and genuinely consider community and stakeholder feedback received.
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We work with our clients to support community resilience and wellbeing, develop social value, and manage cumulative project impacts on surrounding communities.
Continuous improvement
Elevate Engagement is commitment to driving and supporting continuous improvement. We’ll work with you to embed a community-minded culture within all aspects of your organisation and projects, supporting your team to understand the impact of their work on the community.
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The strategies we develop for your organisation are aligned with your priorities, industry best practice, and the outcomes of industry leading standards and research. We recognise the evolving nature of the industry and actively seek opportunities to enhance practices for ourselves and our clients.
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We support and draw on local research into our profession through the ANU’s Institute for Infrastructure in Society (I2S), the Next Gen Engagement program, and participating in targeted student research.
We are active members of the International Association of Public Participation (IAP2) Australaisa, and support our team members to become IAP2 accredited practitioners.
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Community centric approach
At Elevate Engagement we are experts in building relationships, and gathering strategic community insights to support the successful delivery of projects. We place communities at the centre of our work, empowering clients to build and maintain strong stakeholder relationships, and ensuring community priorities inform project designs, planning, and implementation.
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Our expert team delivers bespoke services with a local knowledge-backed approach. We channel empathy and understanding of the impacts associated with projects into strategic, thoughtful and inclusive engagement plans and delivery methods.
Our social research, seeks to understand the community, context, and issues surrounding a project to enable proactive risk management and increase the creation of community benefit throughout projects. We use this insight to deliver people-centred projects, build strong local connections, and undertake targeted people-centric engagement, for quality project results.
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Understanding and empathy
Elevate Engagement recognises the human element in every project and values empathy as a crucial component of effective communication. We seek to understand the diverse perspectives and needs of communities, stakeholders, and project teams, fostering genuine connection, reducing community-led project disruption, and contributing to positive project outcomes.
Optimisim and positive impact
At Elevate Engagement we foster optimism within our project teams, and drives the creation of positive impacts. We see the potential for positive change in every project and strive to mitigate risks, prevent misinformation, and generate excitement and anticipation for projects. We build relationships wtithin project teams and with project stakeholders, and implement initiatives that contribute to community resilience and well-being.
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Diversity and inclusivity
Quality project outcomes are developed through seeking diverse and inclusive views and genuinely considering these views project planning.
We strive to deliver engagement that is inclusive and respectful of different cultures, languages, and communities including:
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First Nations community members and representatives
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Culturally and Linguistically Diverse (CALD) groups
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Disability groups
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Lower socio-economic groups
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People of diverse age groups and genders
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Advocacy groups
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Those impacted by the project’s construction
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End users
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Panel membership
Elevate Engagement is a proud member of the ACT Government's panel of service providers for the Light Rail to Woden project.
